Clients are entitled to seek clarification on any query and to make a complaint in writing, orally, or telephonically. All grievances will receive a response within 21 calendar days of receipt.
Grievance Redressal Process
Clients who have a complaint or query regarding any service provided by Vishal Trehan, SEBI Registered Research Analyst (INH000016816), may follow the process outlined below.
Step 1 — Contact the Research Analyst directly
Reach out through any of the following channels. Please provide your name, contact details, subscription details, and a clear description of the grievance.
G1006, Corona Optus
Sector 37C, Gurgaon — 122006
Haryana, India
Compliance Officer
Name: Vishal Trehan
Designation: Research Analyst & Compliance Officer
Email: vishaltrehan_RA_INH000016816@outlook.com
Phone: +91-9711490798
The client can expect a written or verbal response within 21 calendar days of the complaint being received.
Step 2 — Escalate to SEBI / ODR (if not resolved)
If the client is not satisfied with the response received, or if the grievance is not resolved within 21 days, the client may escalate to the following:
SEBI SCORES Portal
Lodge your grievance directly with SEBI through the centralised complaints portal.
scores.sebi.gov.in
Online Dispute Resolution (ODR)
Initiate dispute resolution through SEBI's Online Dispute Resolution mechanism.
smartodr.in
SEBI Head Office
SEBI Bhavan, Plot No. C4-A, G Block,
Bandra Kurla Complex,
Mumbai — 400 051
For details about the ODR mechanism — including fees, timelines, and procedures — please visit smartodr.in.